Terms of service

Terms of Service

Overview

Welcome to Nutrivanta. The terms “we”, “us”, and “our” refer to Nutrivanta, the online supplement and wellness store operating this website and related services.

Nutrivanta is a UK-focused online store offering vitamins, minerals, herbal supplements, collagen, digestive supplements, amino acids, essential fatty acids, antioxidants, sleep supplements, enzymes, and other wellness products for customers in the United Kingdom.

Nutrivanta is powered by Shopify, which enables us to provide our products and services to you.

These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.

By visiting, browsing, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.

Section 1 – Access and Account

By using our Services, you confirm that you are at least the age of majority in your country of residence.

You may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be transferred or assigned to another person.

Section 2 – Our Products

Nutrivanta offers supplement and wellness products, including but not limited to vitamins, minerals, herbal supplements, blended vitamin and mineral supplements, essential fatty acids, antioxidants, digestive supplements, amino acids, collagen, sleep supplements, enzymes, glandular extracts, chondroitin and glucosamine, MSM, lipid products, hyaluronic acid, MCT oil, royal jelly, and DIM supplements.

We make reasonable efforts to display products accurately; however, product appearance, packaging, label design, size, and colour may vary depending on manufacturer updates, supplier changes, or your device and screen settings.

Product descriptions and information are provided for general informational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Before using any supplement, especially if you are pregnant, breastfeeding, taking medication, under medical supervision, or have a health condition, you should consult a qualified healthcare professional.

We do not guarantee that product descriptions, images, ingredients, nutritional information, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.

Section 3 – Orders

By placing an order, you are making an offer to purchase products from Nutrivanta. We reserve the right to accept or reject any order at our discretion.

Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.

All purchases are subject to our Refund & Return Policy and are intended for personal use only.

We reserve the right to limit or cancel orders that appear to be placed by resellers, distributors, or unauthorised commercial buyers.

Section 4 – Prices and Billing

Prices, promotions, discounts, and availability are subject to change without notice. The price charged will be the price displayed at the time of checkout.

Prices may not include applicable taxes, shipping fees, or duties, unless explicitly stated.

You agree to provide current, complete, and accurate billing information and authorise us to charge your selected payment method for all applicable fees.

Section 5 – Shipping and Delivery

Our standard estimated delivery time within the United Kingdom is 5–8 business days.

Shipping and delivery times are estimates only and are not guaranteed. Nutrivanta is not responsible for delays caused by carriers, courier networks, stock availability, weather conditions, holidays, customs clearance, or events beyond our control.

Risk of loss passes to you once the order is handed over to the carrier.

Please ensure your shipping address is complete and accurate before placing an order. We are not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

Section 6 – Health and Supplement Disclaimer

All supplement and wellness information provided on the Nutrivanta website is for general informational purposes only.

Our products and website content are not intended to replace professional medical advice, diagnosis, or treatment.

Individual results may vary. The effectiveness of supplements may depend on lifestyle, diet, health status, age, medication use, and other personal factors.

You should always read product labels, warnings, ingredients, dosage instructions, and manufacturer information before use.

Section 7 – Intellectual Property

All content on the Nutrivanta website, including text, images, graphics, logos, product names, descriptions, page layouts, and branding materials, is the property of Nutrivanta or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, sell, or use any content without prior written permission.

Section 8 – Optional Tools

We may provide access to third-party tools or services. These tools are provided “as is” and “as available” without warranties of any kind.

Your use of optional tools is entirely at your own risk.

Section 9 – Third-Party Links

Our Services may include links to third-party websites. We are not responsible for the content, accuracy, privacy practices, security, or policies of third-party sites.

Please review third-party terms and privacy policies before using their services or providing personal information.

Section 10 – Relationship with Shopify

Nutrivanta operates on the Shopify platform. All transactions are conducted directly between you and Nutrivanta.

Shopify is not responsible for any purchases, product issues, delivery delays, damages, refunds, returns, or disputes arising from your use of our Services.

Section 11 – Privacy Policy

Your use of our Services is subject to our Privacy Policy, which explains how personal information is collected, used, stored, and disclosed.

Section 12 – Feedback

If you submit feedback, suggestions, reviews, ideas, or comments, you grant Nutrivanta a non-exclusive, royalty-free right to use such feedback without restriction.

You agree that any feedback you provide does not violate the rights of any third party and does not contain unlawful, abusive, misleading, or harmful content.

Section 13 – Errors and Inaccuracies

Occasionally, information on our site may contain errors, inaccuracies, or omissions related to product descriptions, pricing, availability, delivery estimates, promotions, or other content.

We reserve the right to correct such issues, update information, cancel orders, or refuse service at any time without prior notice.

Section 14 – Prohibited Uses

You may not use our Services for unlawful purposes, including but not limited to:

  • Violating laws or regulations
  • Infringing intellectual property rights
  • Uploading malicious code, viruses, or harmful software
  • Engaging in fraud, abuse, or deceptive practices
  • Attempting to interfere with the security or functionality of our website
  • Using our products or content for unauthorised commercial resale
  • Submitting false, misleading, or inaccurate information

We reserve the right to terminate access for violations of these Terms.

Section 15 – Termination

We may suspend or terminate your access to the Services at any time if these Terms are violated or if we believe your use of the Services may harm our customers, website, business, or third parties.

Section 16 – Disclaimer of Warranties

The Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee that the Services will be uninterrupted, secure, error-free, or always available.

We do not guarantee that any supplement or wellness product will produce specific health, fitness, beauty, sleep, digestive, or performance results.

Section 17 – Limitation of Liability

To the fullest extent permitted by UK law, Nutrivanta shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so under the laws of England and Wales.

Section 18 – Indemnification

You agree to indemnify and hold harmless Nutrivanta, its partners, service providers, and affiliates from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms or misuse of our Services.

Section 19 – Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.

Section 20 – Entire Agreement

These Terms and related policies constitute the entire agreement between you and Nutrivanta regarding your use of the Services.

Section 21 – Governing Law

These Terms are governed by the laws of England and Wales.

Section 22 – Changes to Terms

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

Section 23 – Contact Information

If you have any questions about these Terms of Service, please contact us at:

Store Name: Nutrivanta
Website: www.nutrivanta.co.uk
Email: nutrivanta.co.uk@gmail.com